Easy AI x Viettel Store: Scaling Sales Consultations for 57,000 iPhone 18 Pre-Orders
Discover how Easy AI helped Viettel Store scale 24/7 sales consultations during the iPhone 18 launch, handling over 15,000 customer inquiries in one day.
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AI chăm sóc khách hàng
Share knowledge, practical experience, and stories of AI adoption in business, from technology trends to how AI supports sales, customer service, and daily operations.
11 results
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Customer Data Management Drives 13.47% Conversions for Thuan Chay
Customer data management provides the foundation helping Thuan Chay unify data, optimize advisory AI, launch Zalo Mini App, and achieve a 13.47% conversion rate.
AI Sales & Customer Service Helps Eco-mart Achieve 35.14% Conversion Rate
Following the deployment of AI Sales & Customer Service, Eco-mart recorded a 35.14% conversion rate from AI-handled conversations and achieved a 92% Customer Satisfaction Index (CSAT).
What is an AI Assistant? What Businesses Need to Know
What is an AI Virtual Assistant? Learn the differences between personal and enterprise AI, and how to deploy AI across customer service, sales, and operations. Discover operational AI trends.
Real Estate AI Chatbot Helps City House Automate Customer Care
Real Estate AI Chatbot enables City House to consolidate advisory channels, sync room bookings directly to Beesky BMS, prevent double bookings, and optimize CSKH processes.
Furniture Industry AI Customer Care Handles 10,000 Conversations Monthly
Easy AI’s furniture industry AI customer care solution helps Erado process 10,000 conversations monthly, automate lead capture, route to sales, and prevent lead leakage.
AI Solution for UMC: Controlling Digital Customer Behavior
Easy AI’s healthcare AI solution enables University Medical Center HCMC to control digital customer behavior, support rapid information lookups, and analyze medical data efficiently.
AI for Enterprise: From Support Chatbots to AI-Native Systems
AI for enterprise no longer stops at message-responding chatbots. Discover how businesses adopt AI-native models to automate operations, customer care, workflow optimization, and drive real revenue growth.
Hai Tien Deploys Comprehensive AI Customer Care Solution
Easy AI’s customer care solution transforms Hai Tien’s brand website into an intelligent consulting channel, automating conversations, capturing leads, and unifying multi-channel data.
AI for Pico Electronics Retail: Data Synchronization and Effective Consultation
AI for electronics retail helped Pico automatically handle 97% of conversations, achieve 94% customer satisfaction, and significantly reduce the workload for its telesales team during major sales events, using Easy AI’s AI-native platform.
KES Successfully Implements AI for Customers and Internal Systems
AI-native KES GROUP handles 90% of conversations, increases CSAT by 43%, reduces lead leakage, and optimizes multichannel customer service operations.