Customer Data Management Drives 13.47% Conversions for Thuan Chay
Customer data management provides the foundation helping Thuan Chay unify data, optimize advisory AI, launch Zalo Mini App, and achieve a 13.47% conversion rate.
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Share knowledge, practical experience, and stories of AI adoption in business, from technology trends to how AI supports sales, customer service, and daily operations.
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Customer data management provides the foundation helping Thuan Chay unify data, optimize advisory AI, launch Zalo Mini App, and achieve a 13.47% conversion rate.
Following the deployment of AI Sales & Customer Service, Eco-mart recorded a 35.14% conversion rate from AI-handled conversations and achieved a 92% Customer Satisfaction Index (CSAT).

Real Estate AI Chatbot enables City House to consolidate advisory channels, sync room bookings directly to Beesky BMS, prevent double bookings, and optimize CSKH processes.

Easy AI’s furniture industry AI customer care solution helps Erado process 10,000 conversations monthly, automate lead capture, route to sales, and prevent lead leakage.
Easy AI’s healthcare AI solution enables University Medical Center HCMC to control digital customer behavior, support rapid information lookups, and analyze medical data efficiently.
Easy AI’s customer care solution transforms Hai Tien’s brand website into an intelligent consulting channel, automating conversations, capturing leads, and unifying multi-channel data.

AI for electronics retail helped Pico automatically handle 97% of conversations, achieve 94% customer satisfaction, and significantly reduce the workload for its telesales team during major sales events, using Easy AI’s AI-native platform.
AI-native KES GROUP handles 90% of conversations, increases CSAT by 43%, reduces lead leakage, and optimizes multichannel customer service operations.