Intelligent AI customer care
AI-assisted customer care operations
AI-native data core for the entire platform
AI core driving conversion & revenue
AI-powered data-driven decision making
Website data, PDF/Excel/Doc files, Sample Q&A, API
Product cards, Shopping cart, Appointments, Personalized suggestions...
honors Easy AI as the first partner in Vietnam to reach 10 billion tokens in 2025.
The leading prestigious award in the IT field organized by the Vietnam Software and IT Services Association (VINASA), recognizing outstanding digital technology platforms, products and solutions contributing to national digital transformation.
Top 5 of Next Wave of Startups 2026, the startup accelerator run by WorkFlow and the Open Innovation and Tech Startup Institute (OITI). Easy AI pitched in the final at Open Innovation Day (OID), Autumn Economic Forum 2026, before a panel of five investment funds.
Top 10 of Tuổi Trẻ Startup Award 2026, organized by Tuoi Tre newspaper on the theme “Innovation for the city of the future”. Selected from more than 200 entries, Easy AI was honored in the Fintech and Digital Economy group at the final round on 31 October 2026.
Viettien AI Sales Assistant solves the retail personalization challenge through AI, data integration, chatbot, livechat, and human advisors to elevate the customer experience.
Viettien has partnered with Easy AI to deploy an AI CDP solution that identified more than 30,000 customer profiles, supported personalized consultations, and recorded a 6.1% increase in net revenue for the month.
An AI Call Center is a system that applies artificial intelligence (AI) to calling and customer service. It can recognize speech, process conversation content, respond with voice, retrieve data when integrated, and perform certain configured tasks.
