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Share knowledge, practical experience, and stories of AI adoption in business, from technology trends to how AI supports sales, customer service, and daily operations.
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Dien May Cho Lon receives more than 10,000 customer interactions per day, achieves nearly 90% customer satisfaction, and significantly increases order conversion rates outside regular business hours.
Have you ever wondered what virtual assistants AI has created that are transforming our daily lives and work? From simple chatbots to advanced assistants capable of understanding complex natural language, artificial intelligence (AI) has revolutionized the way we interact with technology.
Adobe Sensei optimizes the creative workflow by automating repetitive tasks and providing intelligent assistance, allowing creators to focus on higher-level artistic work and boost productivity.
In the digital era, artificial intelligence (AI) is no longer a distant concept but has permeated every aspect of life. One of the most prominent and familiar applications of AI is virtual assistants.
The phrase “today’s AI technologies” has become an integral part of modern life and business operations. From familiar applications such as virtual assistants and customer service chatbots to more advanced solutions like big data analytics and market trend forecasting, artificial intelligence (AI) is increasingly proving its critical role in enhancing competitiveness and optimizing operational efficiency.
Did you know that, according to a report by eMarketer, nearly 40% of smartphone users in the United States used a voice assistant at least once a month in 2024? This figure shows that voice based interaction with machines is no longer unfamiliar, but is becoming a familiar part of the digital lives of billions of people worldwide.
Since 2023, virtual assistant roles have emerged as a highly promising and potential career field. From supporting the automation of office tasks and customer service to data analysis and decision making, AI virtual assistants are gradually transforming how businesses operate and opening a new chapter in the labor market.
AI technology (Artificial Intelligence) is one of the fastest growing and most influential fields today. From familiar everyday applications such as virtual assistants and self driving vehicles to complex solutions in healthcare and finance, AI technology is gradually transforming the world around us.
AI technology in banking is becoming an essential factor in improving operational efficiency and enhancing customer experience. The banking sector is facing multiple challenges, ranging from maintaining competitiveness to ensuring information security. With the power of AI, banks can optimize workflows, thereby reducing costs and processing time.
With the ability to automatically generate new content, images, and data, generative AI technology is having a strong impact across many fields, from marketing, healthcare, and education to entertainment. Many businesses and experts believe that generative AI not only improves work efficiency but also opens up unprecedented creative opportunities. So, how is this technology evolving, and how will it shape the future?
As the world witnesses an explosion in artificial intelligence (AI), Vietnamese focused virtual assistants are emerging as an inevitable trend, bringing practical, user friendly technology solutions tailored to Vietnamese users.
In recent years, AI adoption in Vietnam has become a topic of growing interest. From government to businesses, and from education to healthcare, AI is increasingly proving its potential and important role across many sectors. Data from Statista shows that Vietnam’s AI market is projected to reach USD 1 billion by 2025, clearly reflecting this positive momentum.
Built on artificial intelligence (AI), especially AI agents, today’s virtual assistants are opening up new opportunities to streamline workflows, improve efficiency, and deliver superior customer experiences.
From Silicon Valley to emerging tech hubs across Asia, AI is no longer the future. It has become the present, woven into every corner of daily life and business. According to the latest reports from reputable market research organizations, investment in AI continues to grow strongly, especially in areas such as generative AI, AI chatbots, and intelligent virtual assistant systems.
In the context of an increasingly fierce global technology race, finding and deploying AI solutions for businesses is no longer an optional choice it has become essential for maintaining a competitive edge.
In the current era of digitalization, applying technology to information management and analysis is a critical factor for businesses to achieve rapid and efficient growth.
