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Share knowledge, practical experience, and stories of AI adoption in business, from technology trends to how AI supports sales, customer service, and daily operations.
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The phrase “today’s AI technologies” has become an integral part of modern life and business operations. From familiar applications such as virtual assistants and customer service chatbots to more advanced solutions like big data analytics and market trend forecasting, artificial intelligence (AI) is increasingly proving its critical role in enhancing competitiveness and optimizing operational efficiency.
AI technology (Artificial Intelligence) is one of the fastest growing and most influential fields today. From familiar everyday applications such as virtual assistants and self driving vehicles to complex solutions in healthcare and finance, AI technology is gradually transforming the world around us.
AI technology in banking is becoming an essential factor in improving operational efficiency and enhancing customer experience. The banking sector is facing multiple challenges, ranging from maintaining competitiveness to ensuring information security. With the power of AI, banks can optimize workflows, thereby reducing costs and processing time.
In today's digital age, the adoption of AI chatbots has become an essential trend, enabling businesses to optimize operational processes and enhance customer experience.
Consistency in responses is a key factor in the success of AI chatbots, especially when deployed in customer service within business environments.
The Vietnam International Digital Week 2024 (VIDW 2024), held in Ha Long City, Quang Ninh Province, marked a significant milestone in Vietnam's journey toward digital transformation.
In the previous article of the series "Busting the Myth: AI for All Businesses" we found the misconception that "AI is only accessible to large corporations" that we aim to dispel. And now we will talk more about this in Part 1: The Perception Gap: Why AI Shouldn't Scare SMEs.
