Affirming AI Implementation Capabilities from Vietnam
In December 2025, Easy AI was officially recognized by OpenAI for processing over 10 billion Tokens on its platform–a milestone that reflects the capability to deploy and operate AI at an enterprise scale.
At the time of recognition, Easy AI was among the first 200 organizations globally to reach this scale. This group includes major international technology enterprises such as Netflix, Salesforce, Canva, Duolingo, Shopify, LinkedIn, and Amazon Web Services. This achievement is a point of pride for the development team and partner enterprises, affirming that Vietnam possesses the full capacity to apply AI systematically, sustainably, and at a global stature.
10 Billion Tokens: Equivalent to Millions of Real-world Interaction Sessions
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A Simple Comparison: This figure is equivalent to approximately 40 million book pages–enough to fill an entire large library. Alternatively, it is like reading the complete Harry Potter series 400,000 times–a task that would take many lifetimes to complete.
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Scale of Impact: Processing 10 billion tokens translates to roughly 8–12 million customer service and sales consultation sessions. With an average of 800–1,200 tokens per session (covering inquiries, product recommendations, feedback handling, and order placement), this represents millions of complete shopping journeys directly supported by AI.
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Practical Application: These interaction sessions are operating live within the systems of major enterprises such as Dien May XANH, The gioi di dong, Cho Lon Electronics & Furniture Supermarket, MediaMart, Rang Dong and University Medical Center HCMC (UMC).
AI as the New Infrastructure Layer for Vietnamese Enterprises
Easy AI is built as an AI Application Operating System, where artificial intelligence capabilities do not exist in isolation but function as part of a new infrastructure layer, operating unified for the enterprise.
The platform is built on two model layers:
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Foundation LLM: With OpenAI as one of our key strategic partners.
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Industry-specific Vietnamese Vertical SLMs: Researched and developed exclusively by Easy AI engineers to ensure a deep understanding of the local context and specific operational requirements in Vietnam.
At the center are Core Engines for orchestration and control, functioning as the "brain" of the platform. They handle task-based model allocation, maintain customer context, unify data, and track business performance in real-time. The entire system is "intelligently trained" using business data–ranging from customer information and operational knowledge to real-time signals–connecting directly with CRM, ERP, and interaction channels.
Moving Beyond a Milestone
10 billion tokens is a significant landmark, but it is not the finish line. Easy AI has already surpassed this scale, continuing to expand its processing power and application scope across various industries. To us, AI is no longer an experimental technology; it has become an essential part of a business's operational infrastructure.
This milestone marks the maturity of the platform and affirms Vietnam's capability in AI application development. The journey ahead involves continuing to build AI as a measurable, controllable, and scalable business infrastructure–contributing to the competitive edge of Vietnamese enterprises and strengthening the national technological position on the global digital map.